We build bots.
You answer nothing.
A smart AI assistant that lives on your website, knows your business inside out and answers customer questions 24/7. We set it up, train it and manage it for you. Live in as little as 48 hours.
Free demo trained on your own website. No card, no commitment.
The bot in the corner of this page is a real Chatscount bot. Ask it anything.
Trusted by South African businesses · Part of Clicks Count, managing 300+ websites
Everything. Set up for you.
DIY chatbot tools hand you a builder and wish you luck. We do the whole thing. You approve it and watch it answer your customers.
Trained on your business
We feed it your website, rate sheets, FAQs and policies. It knows your business like your best staff member.
Branded to match you
Your colours, your tone, your name. It looks like your team built it.
Live in 48 hours
One line of code on your site. No IT department, no developer drama.
Monthly insight report
See exactly what your customers ask, what they can't find and where you're losing bookings.
24/7 availability
No overtime, no sick days, no "can I ask you something quick" WhatsApps after hours.
We manage it for you
Content updates, fixes and improvements are our job. Yours is to keep doing yours.
Your customers are telling you what they want. Now you'll hear it.
Every month we send a plain-English report on every conversation your bot had: what people asked, what it couldn't answer, and what to fix on your website.
- Top questions and trends, month on month
- Gaps in your content, flagged and fixed by us
- Leads and booking intent captured after hours
Four steps. Then it just runs.
We've made this stupidly simple on your end.
Share your content
Send your website link and any docs: rate sheets, menus, FAQs. That's all we need.
We train and brand it
We configure the AI, give it your voice and colours, and test it against real customer questions.
You approve it
You get a live demo link. Try it, ask for tweaks, then give us the thumbs up.
It goes live
One snippet of code and it's answering customers day and night.
Fewer repeat questions. More real enquiries.
A 20-room guest lodge gets the same questions every day: rates, availability, check-in times, directions, pets, kids. The bot answers them instantly, day and night, and passes the real booking enquiries straight to the owner.
See your own bot before you pay a cent.
Give us your website address and we'll build a demo bot trained on your content, usually within one working day. Try it, share it with your team, and decide.
Simple pricing. No surprises.
A once-off setup fee, then a flat monthly fee. No lock-in. Cancel any time with 30 days' notice.
Starter
- 1 AI chatbot
- Up to 1,000 conversations a month
- Trained on your website and docs
- Branded to your style
- Live in 2–3 working days
- 1 content update a month
- Monthly insight report
Pro
- Up to 3 AI chatbots
- Up to 3,000 conversations a month
- Trained on your website and docs
- Branded to your style
- Live in 48 hours
- Unlimited content updates
- Monthly insight report
- Priority support
Busier than that? Extra conversations are R99 per 500. We'll tell you before you ever go over. Not sure which plan? Ask us →
A managed service, not another tool to learn.
| Chatscount | DIY chatbot platforms | |
|---|---|---|
| Who sets it up | We do, end to end | You do |
| Training on your content | Done and tested for you | You upload and tweak it |
| Ongoing updates | Included | Your time |
| Pricing | Flat, in rands | Per seat or per resolution, in dollars or euros |
| Support | Local team on WhatsApp | Ticket queue, other time zones |
| Monthly insights | Written report, with fixes | Dashboard you have to read yourself |
If you answer the same questions over and over, this is for you.
Ready to stop answering the same questions?
Get a free demo bot trained on your website, or chat to us now.
Or email hello@chatscount.co.za